We believe in retaining your custom through outstanding customer service rather than long-term contracts, you can cancel your subscription at any time. Moreover, many of our services carry a full 38 day money back guarantee so if you are not happy with what we provide then you can ask for a full refund.
Our primary facility is Turing House, based in Manchester Technopark. Turing House has four on-site generators with 5 days' supply of fuel, which provides us with full capability to sustain long power outages. A full VESDA system that provides early detection of smoke is in place, so that any potential fire is detected before it can develop. In the extremely unlikely event that a fire does develop, an FM200 fire suppression system is in place. Manchester Technopark has security on site 24/7 with offsite backup to deal with any major event. CCTV cameras, motion detection and a key fob access system ensure multiple layers of security and peace of mind. The facility houses on-site 24/7 technical support for fast on-site response.
We've been providing web hosting and bespoke services for a long time - if something can be broken then it's a good bet that we've already fixed it for one of our customers. You're not just purchasing a product - you'll receive the very best service we can provide, matured through our many years of experience. Our staff don't rely on boilerplate cut-and-paste support responses - every customer receives personal help with their problems.